Sunday, August 16, 2009
National AIDS Help Line on MXit
Today we started a world's first by offering training to the National AIDS Help Line using our Advice Support technology to offer counselling via Mobile Instant Messaging (MIM). This Pilot is supported by Cell-Life, HIV organisation Right To Care and PEPFAR which will allow for this service to be fully funded for the duration of the Pilot. What this mean for the National AIDS Helpline is that it would be now the only organisation in the world to offer counselling with regard to HIV/AIDS using Mobile Instant Messaging using the technology (see image below)that was developed by a community on the Cape Flats in the Athlone Living Lab.
The first day went well as we introduced the future mobile counselors to "The Art of Mobile Counselling" and "Mobile Phones for Social Good". The training is being done by myself and Craig Ross, member of the Reconstructed Team, and will keep you updated on the progress of the week. Also look out for a post on the "Art of Mobile Counselling". To add the National AIDS Help Line on MXit you do the following:
1) Add Contacts
2) Got to Jabber or Google Talk option
3) ID: firstname.lastname@example.org (Jabber) or redchatzone (Google Talk) and Nickname: Red Chat Zone
4) Accept Contact
This service will be live Mondays to Thursdays between 3pm and 5pm.